Shipping Policy
Thank you for choosing a piece from Nimisha Khandelwal Art.
Every order is carefully prepared, packaged and dispatched from my studio with the same attention and care that goes into creating each artwork.
Whether you’re collecting an original watercolor or a limited-edition fine art print, my goal is for it to reach you safely and beautifully.
Order Processing
Original artworks and fine art prints are carefully inspected before dispatch.
As many products are printed or prepared specifically for your order, please allow sufficient processing time before shipment.
Estimated processing times are mentioned on the respective product pages.
Orders are processed during business days only.
Domestic Shipping (India)
- Standard Shipping within India is complimentary.
- Express Shipping is available at an additional cost and can be selected during checkout.
Delivery timelines vary depending on your location and courier service availability.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
International Shipping
I’m happy to ship my artwork worldwide.
International shipping charges are calculated separately during checkout based on your destination and package size.
Please note that international customers are responsible for any customs duties, import taxes, VAT or handling fees charged by their country.
These charges are determined by local customs authorities and are not included in your purchase price.
Delivery timelines may vary depending on customs clearance and local courier services.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking information.
Please allow up to 24 hours for tracking updates to appear after dispatch.
Delivery Delays
While every effort is made to dispatch and deliver your order promptly, delivery timelines are estimates only.
Occasionally, delays may occur due to:
- Customs clearance
- Weather conditions
- Public holidays
- Courier delays
- Events beyond our reasonable control
Thank you for your patience should this happen.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
Orders returned due to an incorrect or incomplete shipping address may incur additional shipping charges for re-delivery.
Lost Shipments
If your tracking information indicates that your order has been delivered but you have not received it, please contact your courier first.
If you still require assistance, feel free to contact me and I’ll do my best to help investigate the shipment.
Packaging
Every artwork is packaged with great care using protective materials suitable for domestic and international transit.
Original artworks and limited-edition prints are packed to minimise the risk of damage during shipping.
Questions
If you have any questions regarding shipping before placing your order, I’d be happy to help.
Website: www.nimishakhandelwal.com